Privacy Policy

We are committed to protecting your personal information and being transparent about how we handle it. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

  • Personal Information: This includes your name, phone number, and email address.
  • Call Destination Information: We need the phone number you’re trying to reach and a quick summary of what you need to achieve during the call.
  • Payment Information: Payments are securely processed by Stripe. We do not store credit card details on our servers.

2. How We Use Your Information

  • Providing the Service: The personal information you provide allows us to navigate prompts and begin the process of waiting on hold.
  • Payment Processing: Payment details are handled by our third-party provider, Stripe, in compliance with industry standards.

3. How We Protect Your Data

  • Your phone number is hidden from our employees. Routing of calls is handled by back-end software.
  • We disconnect immediately after you join the call.
  • All data you provide is encrypted and stored securely. We use industry-standard security protocols.
  • No part of your conversation is recorded or monitored by us.
  • Your personal information is never shared with any third parties unless required by law. We don’t sell your data or use it for marketing purposes.

4. Sharing of Information

  • No Marketing Use: We will never sell your data or use it for marketing purposes.
  • Legal Requirements: Your personal information may be disclosed if required by law, such as in response to a subpoena or other legal processes.

5. Your Rights

  • Access and Correction: You can request access to your personal information or ask for it to be corrected or deleted at any time by contacting us.
  • Data Deletion: If you would like your information removed from our records after the service is completed, simply let us know.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us via our Contact Us page.