Pricing & Currency
All amounts on this website are expressed in United States Dollars (USD).
Pricing Structure
- You are billed down to the second for the exact time we spend waiting on hold for you.
- Base Rate: $1 per minute of hold time.
- Minimum Charge: There is a minimum charge of $5, which covers the first 5 minutes of hold time. This includes the time required for our employees to initiate the call, navigate prompts, and start the hold process.
How Billing Works
- Pre-Authorization: We pre-authorize a fixed amount of $20 when you start the service. Once the call is completed, you’ll only be charged for the actual hold time. Remaining funds will be released within 3 days, depending on your bank.
Refunds and Cancellations
- You can cancel at any time, and you will only be charged for the time spent on hold before the cancellation. No refunds will be given for the portion of the service already rendered.
Payment Methods
- We accept all major credit cards and Apple Pay.
Example Pricing
- 8 minutes of hold = $8
- 3 minutes of hold = $5 (minimum charge)